Good questions

Frequently asked questions

What is BundlHQ?

A platform for restaurant and QSR chains to manage their master menu, price items per sales channel, plan and cost promotional campaigns, measure them against real POS sales, and publish menus to delivery platforms — in one place.

Who is it for?

Multi-site restaurant and QSR chains. The main users are marketing and brand managers who plan promotions, finance teams who sign off the numbers, and ops or menu managers who own the catalogue.

What does it cost?

Pricing details are being finalised — contact us and we'll walk you through it.

How is my data kept secure and separate from other brands?

Every customer runs in its own private, isolated workspace with its own users, and data access is enforced at the database level — one brand can never see another's data.

Which delivery platforms are supported?

BundlHQ publishes menus — not orders or delivery. Support differs per platform and the list is growing, so talk to us about the platforms you use and where each integration stands.

Does BundlHQ handle orders or delivery?

No. BundlHQ does menu management only — creating, updating and publishing menus, prices, modifiers, availability and images. It does not handle orders, delivery, store operations or customer communications.

Which POS systems does it work with?

BundlHQ imports POS sales data from the spreadsheet exports you already produce, matched by column heading rather than position — so a new export format needs no code change, and your import formats are remembered for next time.

How does costing work?

You give items recipes; each item then carries a real cost calculated for how it's served — eat-in, take-away or delivery — because the recipe and packaging differ. Margins are always calculated on the price excluding VAT, using your VAT rate.

How does onboarding work?

Onboarding is a configuration exercise, not an IT project. You pick a country pack (currency, VAT, locale, public holidays), define your channels, and import your stores and menu from spreadsheets.

Can we run more than one brand or market?

Yes. Each brand gets its own workspace with its own currency, VAT rate, language, country and margin thresholds, and your people can belong to more than one brand and switch between them.

Can we forecast a campaign's return before running it?

Yes — that's the Business Case. You enter the expected uplift and BundlHQ shows sales impact, gross-margin impact, break-even units and an ROI multiple against the promo cost. After the campaign, the Performance tab compares it to real sales.

Do you have AI features?

Yes — an "Ask your data" assistant lets you ask about your menu and campaigns in plain language. The AI interprets the question; BundlHQ computes every number with its own engines, so the figures match the reports.